Cafe FAQs

There are 5 components that make up a lunch meal: Proteins, Grains, Fruits, Vegetables & Dairy/Milk. Students must
take three components, and one of those three must be Fruit or Vegetable at lunch time.

Free or Reduced status students are eligible for 1 free breakfast Meal and 1 free lunch Meal each day. (This year ALL
students get this benefit) All students must have money in their account if they wish to purchase more than one meal,
an extra entree or any other item that is not included in a Meal such as Extra Cost Snacks and/or Beverages

If your student has special dietary needs such as allergies, please visit the Food & Nutrition Tab on this web site to view
the Allergen list of our daily Menu items. The cafe will make every reasonable effort possible to accommodate students
with special diets. The Cafe offers many alternatives such as lactose Free or Gluten Free items. If there are other special
needs that your student has, please call Student Services at 482-7115

An Extra Cost item is any item sold which is NOT part of the above mentioned Meal; Items such as snacks & beverages
other than an 8oz milk are considered an Extra Cost item and all students must have money in their accounts to
purchase these items. Extra entrees or second meals are considered "Extra Cost" Items.

It is policy of CVU that no student will be denied a Reimbursable Meal due to their account being in the negative & No
student will be served an alternate meal due to their account being in the negative. However, any Extra Cost items that
are not part of a Reimbursable Meal may not be purchased and the student may be placed on the obligation list.
Students on the school obligation list may not be allowed to participate in sports activities and 11th & 12th grade
students may be denied parking privileges. At the end of the year, seniors are not allowed to participate in the
graduation ceremony if they owe money to the Cafe. The cashier will attempt to let the student know if they have a zero
or low balance, However, it is the student's responsibility to keep track of their account balance. Every week negative
balance emails will be sent automatically for accounts (-$5.00) or more in the negative. If you should receive an email or
a letter in the mail, please make a deposit promptly to avoid students not being allowed to make a purchase or to avoid
being placed on "School Obligations".

The cashier enters the student's personal ID number. A picture and other information comes up on the cashier's screen
to verify this is the correct student.

Students who did not sit for a photograph in September will not receive an ID card immediately and will need to be
photographed before they can receive an ID Card. Students should go to their House Office, while faculty, staff, and
support personnel should go to the Main Office for assistance.

Students should go to their House Office, while faculty, staff and support personnel should go to the Main Office. Your
new card will be delivered to you through your House Office or during Advisory. All students need an ID card for various
reasons at the school; If you lose your card you must obtain another.

You can make a deposit one of 2 ways:
1) Cash or Checks (payable to CVU Cafe):

• Complete a Prepayment deposit slip clearly indicating your student’s ID number, name & amount of deposit (printable on this site)
• The student can drop it off at school in the cafeteria
• Returned checks for insufficient funds will be immediately removed from the student’s account, usually creating a deficit which will need to be paid prior to another purchase.

2) Paying on-line using a Credit Card, Debit Card or Checking Account:
Log onto www.myschoolbucks.com and set up your account Money is not accepted in the lunch lines so please make
deposits before 10:30 on any given day.

Myschoolbucks web service charges per transaction to the card used for making a payment through this service. For this
reason it is to the card holder's benefit to make larger deposits to the student's account to avoid multiple charges.
Please make sure that you follow complete instructions through myschoolbucks.com If you add money to more than one
student at the same school in the same transaction, then this is counted as just one transaction and will be charged just
once. Please note that any financial charges that the school incurs from a bank through charge-backs on credit cards
may be passed on to the household from which the transaction transpired.

Yes – That will simplify the process for us and for you! Send the prepayment slip with the multiple Student IDs listed, as
well as the breakdown of the deposit amount for each account.

No. The cafeteria is not equipped to make change and will accept only student ID cards as payment. Remember this is a
DEBIT system and not a CREDIT system, so please make sure that the student has money in their account prior to a
purchase. Cash and check deposits will not be accepted through the lunch lines, but can be handed in before 10:30.
Money must be available in the student's account PRIOR to coming through the lines to make a purchase.

You can find your balance any of two ways:
1.When you go through the cafeteria and purchase food simply ask the Cafeteria cashier for your available balance.
2. Sign up with Myschoolbucks.Com and your balance and purchase history will be available to you.

All visitors must check in at the Main Office. Those who want to buy lunch will receive a temporary ID Card and can
arrange for lunch payment at that time

When someone comes through the cafeteria line, the software brings up a photograph of the individual so that the
cashier can make a visual confirmation that the person in line is the same person as the account charged. We do not
allow someone to use another customer's account to make a purchase unless both customers are present.

If the senior has a sibling within CVSD District that is known, any positive or negative balance will be transferred to that
student. Any account balance $10.00 or more left over on all other senior accounts will be refunded back to the family
automatically. Any balance less than $10.00 will be donated on your behalf to the School Student Support fund to
benefit future CVU student accounts that cannot pay. It is important to manage your senior's account to make sure that
there are no large deposits towards the end of the school year. If you were using the automatic payment plan through
www.myschoolbucks.com, to make deposits into your senior’s account, please be aware that this option will be disabled
in May to avoid large debits from your credit card. Because of the process involved, some balances may continue to
show on a past student's account on the Web site myschoolbucks. In reality, there will be NO balances left on a senior's
account after we transfer to a sibling, make refunds or donate to the Student Support Fund.

Please Note: If a student or adult withdraws from CVU we will transfer both a positive or a negative account balance
to any sibling at CVU if known. Any positive balance under $10 with no known siblings will be donated to the Student
Support Fund at CVU for students in need. Any positive balance $10 or more with no known siblings will be refunded
if we can confirm an address

Any student ending the year with a negative balance of (-$8.00) or more will be on the School Obligation List. Students
on Obligations are not allowed to participate in school sports and are denied parking privileges. Please make final
payments so this does not occur. The obligation list is posted so students have this information and are aware of the
procedures. If you are paying off an obligation after the third week of June, please contact Sue Jipner in the main office
to have the student removed from obligations. All balances will be carried over from year to year. Please note that
myschoolbucks will be disabled towards the end of June for year end procedures. It will be enabled again in mid July

Please contact CVU’s Food Service Director, Colleen French at cfrench@cvsdvt.org for more information.